Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our sports betting platform. We are committed to transparency about our data practices and your privacy rights under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). By using our services, you acknowledge that you have read and understood this policy regarding our use of cookies and similar technologies for providing online gaming and betting services.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website or use our mobile application. These files contain information that helps us recognize your device and remember certain information about your visit. Cookies are widely used by online service providers to make websites work more efficiently and to provide analytical information to site owners.
We use various types of tracking technologies beyond traditional cookies, including web beacons, pixel tags, local storage objects, and mobile device identifiers. These technologies serve similar functions to cookies and help us provide you with a personalized and secure gaming experience. Our use of these technologies complies with Canadian privacy laws and industry standards for responsible gaming platforms.
2. Types of Cookies We Use
We categorize our cookies into several types based on their function and purpose:
- Essential Cookies: Required for basic website functionality, user authentication, and security measures
- Performance Cookies: Collect information about how visitors use our site to improve user experience
- Functional Cookies: Remember user preferences and provide enhanced features
- Analytical Cookies: Help us understand user behavior and measure website performance
- Marketing Cookies: Used to deliver relevant advertisements and promotional content
- Gaming Cookies: Specific to gaming functionality, including game state preservation and responsible gaming features
Each category serves specific purposes related to providing our sports betting services, maintaining security, and ensuring compliance with Canadian gaming regulations. We regularly review our cookie usage to ensure it remains necessary and proportionate to our legitimate business interests.
3. Purpose and Functions of Cookies
Our cookies serve multiple essential functions that enable us to provide secure and reliable gaming services. Authentication cookies verify your identity and maintain your login session, ensuring that only you can access your account and personal information. These cookies are crucial for preventing unauthorized access and protecting your funds and betting history.
Functional cookies enhance your gaming experience by remembering your preferences, such as language settings, betting limits, and favorite games. Performance cookies help us identify and resolve technical issues, monitor system performance, and ensure our platform operates smoothly during peak usage periods. This is particularly important for live betting features where real-time data processing is critical.
Analytical cookies provide insights into user behavior patterns, helping us improve our services and develop new features that better serve our Canadian user base. Marketing cookies enable us to show you relevant promotions and bonuses while ensuring we comply with responsible gaming requirements and advertising standards in Canada.
4. Third-Party Cookies
We work with trusted third-party service providers who may place cookies on your device to help us deliver our services effectively. These partners include payment processors, fraud prevention services, analytics providers, and customer support platforms. All third-party cookies are subject to strict contractual agreements that ensure they comply with Canadian privacy laws and our data protection standards.
Gaming software providers may also use cookies to deliver game content, track game performance, and ensure fair play. These cookies are essential for providing the high-quality gaming experience you expect from our platform. We regularly audit our third-party relationships to ensure they maintain appropriate security measures and data handling practices.
Social media and advertising networks may place cookies to enable social sharing features and deliver targeted advertisements. You can control many of these third-party cookies through your browser settings or by visiting the respective privacy preference centers of these service providers.
5. Cookie Duration and Storage
We use both session cookies and persistent cookies depending on their intended function. Session cookies are temporary and are automatically deleted when you close your browser or end your session. These are primarily used for authentication and maintaining your active gaming session.
Persistent cookies remain on your device for a specified period or until you manually delete them. The duration varies based on the cookie’s purpose:
- Authentication cookies: Typically 30 days for security purposes
- Preference cookies: Up to 12 months to maintain your settings
- Analytics cookies: Generally 24 months for trend analysis
- Marketing cookies: Various durations, typically 30 days to 2 years
We regularly review and update cookie expiration periods to ensure they remain appropriate for their intended purpose and comply with data minimization principles under Canadian privacy law.
6. Managing Your Cookie Preferences
You have several options for managing cookies on our platform. Our cookie preference center allows you to accept or decline different categories of non-essential cookies while maintaining the functionality necessary for our services to operate properly. You can access these settings through your account dashboard or the cookie banner that appears when you first visit our site.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling certain cookies may impact your ability to use some features of our platform, including account access, game functionality, and personalized services.
You can also manage cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Site permissions > Cookies and site data
7. Your Rights and Choices
Under Canadian privacy legislation, you have specific rights regarding the collection and use of your personal information through cookies. You have the right to know what information we collect, how we use it, and with whom we share it. You can request access to your personal information, request corrections to inaccurate data, and in certain circumstances, request deletion of your information.
You have the right to withdraw your consent for non-essential cookies at any time through our preference center. This will not affect the lawfulness of processing based on consent before withdrawal. You also have the right to lodge a complaint with the Privacy Commissioner of Canada if you believe we have not handled your personal information in accordance with applicable law.
For marketing communications and promotional offers, you can opt out at any time through your account settings or by following the unsubscribe instructions in our communications. We respect your choices and will implement your preferences promptly.
8. Security and Data Protection
We implement robust security measures to protect the information collected through cookies. All cookie data is encrypted during transmission and storage, and access is strictly limited to authorized personnel who require this information to perform their duties. Our security protocols comply with industry standards and Canadian regulatory requirements for online gaming operators.
We conduct regular security audits and vulnerability assessments to ensure our systems remain secure against emerging threats. Our data retention policies ensure that cookie-related information is only kept as long as necessary for its intended purpose, after which it is securely deleted or anonymized.
In the unlikely event of a data breach affecting cookie-related information, we will notify affected users and relevant authorities as required by Canadian law, including specific timelines and procedures outlined in privacy legislation.
9. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make material changes, we will notify you through prominent notice on our website or by email if you have an active account with us.
We encourage you to review this policy regularly to stay informed about how we use cookies and protect your privacy. The date of the most recent update is indicated at the top of this policy. Continued use of our services after any changes become effective constitutes acceptance of the revised policy.
Last updated: January 28, 2026